Terms & Conditions

Peroo Jewellery Welcome to Peroo. These Terms & Conditions ("Terms") govern your use of our website www.peroo.in and the purchase of products from our online store. By accessing our website and/or purchasing from us, you agree to the following terms:

1. General

  • This website is operated by Swellegant Creations Pvt. Ltd.
  • We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

2. Products & Pricing

  • All jewellery sold on our website is handcrafted and may have slight variations in color, texture, or finish.
  • Prices are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices or discontinue products at any time without prior notice.

3. Orders & Payments

  • Once an order is placed, you will receive an email confirmation with the order details.
  • Orders will only be processed upon successful payment.
  • We accept major payment methods including credit/debit cards, UPI, and net banking.

4. Shipping & Delivery

  • We offer pan-India delivery. Estimated delivery time is 4–10 working days depending on the location.
  • Shipping delays due to weather, holidays, or courier issues are beyond our control.
  • Tracking information will be shared via email once your order is dispatched.

5. Returns & Exchanges

  • We offer a 7-day no-questions-asked return policy from the date of purchase.
  • If you are not satisfied with your product for any reason, you may Return it within 7 days of receiving it.
  • To initiate a return, simply email us at getperoo@gmail.com with your order number and request.
  • Returned items must be unused, in original condition, and with original packaging.
  • Once we receive the product and complete a quality check, your refund will be processed within 5–7 working days.
  • Refunds will be issued to the original payment method.
  • Please note that return shipping charges (if any) will be borne by the customer unless the product received was damaged or incorrect.
  • Customised or engraved jewellery is not eligible for return.

6. Jewellery Care

  • All our jewellery is made with care. To ensure longevity, avoid direct contact with water, perfumes, and harsh chemicals.
  • Store each piece in a separate pouch or box to prevent scratches or tarnish.

7. Intellectual Property

  • All designs, images, content, and logos on our website are the intellectual property of Peroo or Swellegant Creations Pvt. Ltd.
  • You may not use, reproduce, or distribute any content without our written permission.

8. Privacy Policy

We respect your privacy. Any information you provide during browsing or checkout is used only for fulfilling your order and improving your shopping experience.

For more, please refer to our Privacy Policy.

9. Governing Law

  • These Terms are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Surat, Gujarat.

10. Contact Us

For any queries, concerns, or feedback, feel free to contact us at:

Mail: getperoo@gmail.com

Phone number: 9913617177